R.J.ADAMS-UK.LTD

Company Terms & Conditions

DEFINITIONS:

 

1.1 ‘BUYER’ `CONSUMER’ Any legal entity person placing an order for, or receiving, Goods or Services supplied by the Company…

 

1.3 ‘GOODS’ means the article or service, which the buyer agrees to, buy from the seller.

 

1.4 ‘PRICE’ means the price of the goods before; carriage, packing, insurance and VAT.

 

1.5 ‘THE SELLER’ `COMPANY’ means: R.J.ADAMS-UK.LTD.

 

1.6 ‘The Company means: R.J.ADAMS-UK.LTD. R.J.ADAMS-UK.LTD. Trading Address, Unit B1, Wem Ind Est, Wem Shropshire SY4 5SD

 

 

TERMS OF PAYMENT:

 

2.1 The buyer shall pay for the goods supplied in full within 30 days of the date of invoice together with the VAT payable thereon.  For whole goods the terms are strictly payment on collection or within 7 days of the date of invoice together with the VAT payable thereon.

 

2.2 We reserve the right to charge interest on overdue accounts will be charged under ‘The Late Payment of Commercial Debts (Interest) Act 1998’ at 2% per month from the due date to the date of payment and if payment is by cheque, until such time as funds are cleared to the sellers account.

 

OUTSTANDING DEBTS:

 

3.1 Any account outstanding beyond the seller’s credit terms as set out in clause 2 above, maybe passed to a debt collecting agency and will be subject to a minimum administration charge of £50.00 (plus any VAT) and the buyer will additionally be responsible for any further costs incurred including court fees.

 

RETENTION OF TITLE:

 

4.1 In spite of delivery having been made, property in the goods shall not pass from the seller until:

 

4.1.1 The buyer has paid the price plus VAT in full; and

 

4.1.2 No other sums whatever shall be due from the buyer to the seller.

 

4.2 Until property in the goods passes to the buyer in accordance with clause (4.1), the buyer shall hold the goods and each of them on a fiduciary basis as bailee for the seller. The buyer shall store the goods (at no cost to the seller) separately from all other goods in its possession and marked in such a way that they are clearly identifiable as the seller’s property.

 

4.3 Notwithstanding that the goods (or any of them) remain the property of the seller; the buyer may sell or use the goods in the ordinary course of the buyer’s business at full market value for the account of the seller. Any such sale or dealing shall be a sale or use of the seller’s property by the buyer or on the buyer’s own behalf and the buyer shall deal as principal when making such sales or dealings. Until property in the goods passes from the seller, the entire proceeds of sale or otherwise of the goods, shall be held in trust for the seller and shall not be mixed with other money or paid into any overdrawn bank account and shall be at all material times, identified as the sellers money.

 

4.4 The seller shall be entitled to recover the price (plus any VAT) notwithstanding that property in any of the goods has not passed from the seller.

 

4.5 Until such time as property in the goods passes from the seller, the buyer shall upon request deliver up such of the goods as have not ceased to be in existence or resold to the seller. If the buyer fails to do so, the seller may enter upon any premises owned, occupied or controlled by the buyer where the goods are situated and repossess the goods. On the making of such request the rights of the buyer under clause (3) shall cease.

 

4.6 The buyer shall not pledge or in any way charge by way of security for any indebtedness, any of the goods, which are the property of the seller. Without prejudice to the other rights of the seller, if the buyer does so all sums whatever owing by the buyer to the seller, shall forthwith become due and payable.

 

4.7 The buyer shall insure and keep insured the goods to the full price against ‘all risks’ to the reasonable satisfaction of the seller, until the date that property in the goods passes from the seller and shall whenever requested by the seller, produce a copy of the policy of insurance. Without prejudice to the other rights of the seller, if the buyer fails to do so, all sums whatever owing by the buyer to the seller, shall forthwith become due and payable.

 

LIEN OVER GOODS:

 

5.1.1 The seller shall have a lien over all goods of the buyer in the possession of the seller for any sum due to the seller from the buyer .SHORTAGES, LOSS OR DAMAGE:

 

6.1 The seller will accept no responsibility for shortages, loss or damage unless: –

 

  1. I) Any shortage or damage is noted on the delivery sheet and/ or carriers

 

Consignment note, and

 

  1. ii) All carriers conditions have been complied with in full by the buyer or consignee, and

 

iii) A clear signature has been given on the delivery sheet and/ or consignment note and/ or notification of any damage or shortage is sent to the seller and also to the carriers immediately, and/ or

 

  1. iv) Notification in writing of non-delivery is sent to the seller within 7 days of the invoice date.

 

6.2 The Company shall not be liable for any expense, loss or damage caused by late performance or delay in delivery.

 

RETURNS AND HANDLING CHARGE:

 

7.1 Goods, which are to be returned, must have the sellers consent before they are returned. Carriage and administration charges will be incurred if the goods are returned after 14 days from the delivery date save for the above goods may not be returned unless they are defective.

 

7.2 A 15% handling charge will be made in respect of current stock items returned as incorrectly ordered from the buyer. The seller reserves the right to refuse return of any goods specifically ordered by the buyer.

 

7.3 Only unused goods in good condition will be considered for return.

 

SPECIAL ORDERS:

 

8.1 No responsibility can be accepted for goods made to the buyer’s dimensions unless detailed drawings of such goods are provided at the time of the order and the goods do not correspond with the said detailed drawings.

 

DELIVERY AND RISK:

 

9.1 No guarantee is given that the goods will be delivered at the time requested, although every effort will be made to do so. The buyers shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery. The goods shall be at the buyers risk from delivery or when collected by the buyer personally.

 

QUOTATIONS AND ESTIMATES:

 

10.1 Quotations and estimates include only goods and work specified therein. Buyers will be notified of any additional repairs that are found necessary on the dismantling of goods, which can be the subject of a supplementary estimate, if the buyer so instructs/requests.

 

10.2 Labour charges in quotations and estimates are subject to any increases in wage rates between the date of quotation or estimate and completion of the work.

 

10.3 Material prices are subject to alteration by the manufacturers without notice given and the prices ruling at the time of fitting and/or despatch will be charged.

 

10.4 Acceptance of a quotation or estimate does not constitute a contract until confirmed in writing by the seller.

 

10.5 After acceptance by both parties any quotations will only be valid for a maximum of 30 days

 

ORDER NUMBERS:

 

11.1 Responsibility for the recording and accuracy of order numbers lies solely with the buyer when placing any order.

 

EXAMINATION OF GOODS AND LIABILITY:

 

12.1 It is the responsibility of the buyer to examine the goods immediately upon delivery.

 

12.2 Any goods supplied and claimed to be defective may be returned by prior arrangement with the seller and if admitted to be defective, will be replaced free of charge at the price of the original delivery, but shall not form the subject of any damage, whether consequential or otherwise.

 

12.3 Except in the case of death or personal injury caused by the negligence of the seller or his employees, the sellers liability under this agreement for any direct loss however it is caused, shall be limited to the value of the goods ordered. The seller shall not incur any liability for any consequential loss e.g. loss of profit or contracts to the buyer.

 

12.4 The seller shall not be liable for loss or damage arising from the incorrect use or alteration of the goods.

 

WARRANTY:

13.3 Limited Warranty is given regarding workmanship (Labour) at the seller’s discretion This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.  During the Warranty Period, RJADAMS-UK LTD will repair or replace, at no charge, where a defective because of improper material or workmanship, under normal use and maintenance.

 

13.4 All Warranty Parts or workmanship does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship

 

13.5 To obtain warranty service, you must first contact RJADAMS-UK LTD in writing stating failure/fault, machines hours/millage and events round the time of failure RJADAMS-UK LTD will then relay the most appropriate solution or action required.

 

13.6 All warranty work will require the machine/part to be returned to RJADAMS-UK.LTD at the consumer’s expense for warranty work to be carried out.

 

13.7 Any repairs carried out by consumer or third party without strict prior permission from RJADAMSUK-LTD will void all current and future warranty.

13.8 If any Goods supplied by the RJADAMS-UK.LTD are found to be of defective workmanship or materials so as to entitle the Company to have them replaced or repaired by or at the cost of the manufacturer the company undertakes so to do, provided however that any costs or expenses incurred by the Company in such replacement or repair which are not recoverable from the manufacturer by the Company shall be paid to the Company by the Buyer and provided also that if owing to the failure of the Purchaser to comply with any terms imposed by the manufacturer the manufacturer is not bound to replace or repair the Company shall be under no liability to the Purchaser.

13.9 LIMITATION OF LIABILITY

(a) All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from any Contract of Sale.

(b) The Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Contract shall be limited to the contract price.

(c) The Company shall not be liable to the buyer for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.

 

 

RISK:,

 

14.1 All reasonable precautions are taken against fire, theft, burglary, act of god and accidental damage, but the seller shall not be liable for any loss or damage sustained from these risks.

 

COMPLAINTS:

 

15.1 Any complaint by the buyer relating to any invoice must be notified in writing to the seller within 7 days of the date of the invoice. Any other complaints will be void as against the seller.

 

EXPORT TERMS:

 

16.1 Where the goods are supplied for export from the United Kingdom, the provisions of this clause (16) shall apply subject to any other terms agreed in writing between the buyer and the seller.

 

16.2 The buyer shall be responsible for complying with the legislation or regulations governing the importation of the goods into the Country of destination and for the payment of any duties thereon.

 

16.3 The buyer shall be responsible for arranging for testing and inspection of the goods at the sellers premises before shipment. The seller shall have no liability for any claim in respect of any defect in the goods which would be apparent on inspection and which are made after shipment, or in respect of any damage during transit.

 

16.4 The buyer is responsible for ensuring the seller receives confirmation of goods to be exported, by an official order in writing, signed by an Authorised Signatory and made available before release of the goods. This can be sent via; post, or Email. The seller accepts no liability for delays in orders without the said official order. The buyer will owe any additional costs for delays in shipment to the seller.

 

 

FORCE MAJEURE:

 

17.1 Neither party shall be liable for any failure or delay in the performance of this agreement, which is caused by circumstances beyond the reasonable control of the party.

 

GENERAL:

 

18.1 All contracts of sale made by the seller are deemed to be subject to these terms of trade, which cannot be varied, altered, suspended or added to except by written consent of the seller, such consent to be signed by an Authorised Signatory.

 

18.2 The laws of England and Wales shall govern the contract and the buyer hereby submits to the exclusive jurisdiction of the English Courts in all matters regarding the contract.

Shop RJADAMS-UK.LTD Website Terms and Conditions

19.1 PLEASE READ CAREFULLY. Welcome to the RJADAMS-UK.LTD Web sites. These Terms and Conditions (“Terms”) govern your access to and use of the RJADAMS-UK.LTD Web sites, which include but are not limited to RJADAMS.CO.UK and their sub-domains (each, a “Site”, or collectively “Sites”). These Sites are owned and operated by RJADAMS-UK.LTD or an affiliate controlled by, or under common control of RJADAMS-UK.LTD. including but not limited to affiliates operating under any connected name or brand, (collectively, “RJADAMS”, “we”, “us”, “our”). Please return to these Sites and review these Terms from time to time, as they may be amended without notice. Any changes to these Terms will be effective immediately upon the posting of the revised Terms on these Sites. Some products and services accessible through these Sites are subject to additional terms and conditions. To the extent that any provision of those additional terms and conditions conflicts with these Terms, those additional terms and conditions shall prevail. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THESE SITES. YOUR USE OF THESE SITES INDICATES YOUR ACCEPTANCE OF THESE TERMS.

19.2 GENERAL. RJADAMS-UK.LTD does not warrant that the contents of these Sites are error-free. Information on these Sites may contain technical inaccuracies and/or typographical or other types of errors and may be changed or updated at any time without notice. RJADAMS-UK.LTD may also make improvements and/or changes in the products and/or programs described on these Sites at any time without notice. RJADAMS-UK.LTD will use reasonable efforts to place accurate and up-to-date information on these Sites but makes no warranty of its accuracy, completeness and/or timeliness. You acknowledge that your use of any information available through these Sites is at your own risk.

19.3 WARRANTY DISCLAIMER. THESE SITES AND ALL CONTENT AND MATERIALS ON THESE SITES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO THE APPLICABLE LAW, RJADAMS-UK.LTD DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. RJADAMS-UK.LTD DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THESE SITES OR THE CONTENT OR MATERIALS ON THESE SITES OR ANY WEB SITES LINKED TO THESE SITES, INCLUDING, WITHOUT LIMITATION, THAT (I) USE OF THESE SITES OR ANY CONTENT OR MATERIALS ON OR FROM THESE SITES (INCLUDING ANY SOFTWARE, PRODUCT OR SERVICE) WILL BE UNINTERRUPTED, (II) THESE SITES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, (III) ANY ERRORS ON THESE SITES WILL BE CORRECTED, OR (IV) THE SERVERS ON HICH THESE SITES, CONTENT AND MATERIALS ARE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Some jurisdictions do not allow a disclaimer of some or any implied warranties. In such jurisdictions, the foregoing disclaimers may not apply to you insofar as they relate to implied warranties, to the extent prohibited.

19.4 CAPACITY TO CONTRACT. You represent to RJADAMS-UK.LTD that you are of the legal age of majority in the country or province of your residence

19.5 CODE OF CONDUCT. You agree that you will use these Sites (including features thereof and products or services offered thereon) only for its intended purpose. You agree to limit such uses to your personal, non-commercial use. You further agree not to: (I) use these Sites, any content or other materials on these Sites, or any products or services included on or available through these Sites for any unlawful purpose; (ii) restrict or inhibit any other user from using and enjoying these Sites, including by means of disrupting the normal flow of dialogue, causing a screen to “scroll” faster than other users of these Sites are able to type, hacking or defacing any portion of these Sites, introducing any virus, worm, Trojan Horse, Easter Egg, time bomb, spyware, or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or otherwise acting in a manner that negatively affects other users’ ability to engage in real time exchanges; (iii) impersonate any other person or entity, or misrepresent your affiliation with any other person or entity; or (iv) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of these Sites or any content or other materials on these Sites.

RJADAMS-UK.LTD has the right to terminate your use of these Sites, or any portion of these Sites, with or without notice, in its sole discretion, for any reason or no reason at all, including, but not limited to, if RJADAMS-UK.LTD determines (in its sole discretion) that your use of or conduct on or related to these Sites (I) violates these Terms or any additional terms and conditions, (ii) is harmful to RJADAMS-UK.LTD, its Customers or vendors, another user or any other party, or (iii) violates applicable law.

19.6 PERSONAL DATA. During your use of these Sites, whether you are ordering or returning a product or service, you must provide true, accurate and complete information about yourself as prompted by the applicable webpage or order/return form, including without limitation, your name, address, e-mail address, telephone number and credit/debit card information, as applicable (collectively, “Personal Data“). You must maintain and promptly update your Personal Data to keep it true, accurate, current and complete. If Jacobsen has reasonable grounds to suspect that any part of your Personal Data is untrue, inaccurate or incomplete, Jacobsen has the right to suspend or terminate any account you have established, access, or maintain through these Sites or your purchase/return order. You acknowledge that Jacobsen may send you important information and notices regarding your purchase/return by e-mail, and that Jacobsen shall have no liability associated with or arising from your failure to maintain accurate Personal Data.

19.7 LIMITATION OF LIABILITY. IN NO EVENT WILL RJADAMS-UK.LTD OR ITS SUBSIDIARIES, PARTNERS, AGENTS, AFFILIATES, LICENSORS, SPONSORS OR ADVERTISERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, FOR ANY USE OF THESE SITES, OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE.

19.8 COPYRIGHT AND TRADEMARK. All materials on these Sites, including, without limitation, all copyrights, trademarks, artwork, images and other elements (collectively, the “Content”), are protected by copyrights and other intellectual property rights owned and controlled by us or by other parties that have licensed or otherwise provided their material to us. Except as stated in these Terms, none of the Content on these Sites may be copied, reproduced, distributed, republished, downloaded, displayed, posted, framed or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of RJADAMS-UK.LTD or the copyright owner. You also may not, without RJADAMS-UK.LTD “mirror” any Content contained on these Sites on any other server. Any unauthorized use of any material contained on these Sites may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

19.9 PASSWORD AND USER NAME. Access to some Content and other materials offered on these Sites is password controlled and is accessible to registered users only. You certify that all information provided in the registration process is accurate and correct. If you are registering or making a purchase or conducting other transactions on behalf of your company, you represent and certify that you are an authorized representative of your company with the right to bind your company to these Terms (and any additional terms necessary for access to password-controlled content). You are solely responsible for maintaining the confidentiality of your account information, including, without limitation, your user name and password. You are solely responsible for any and all activities that occur under your user name and password. You agree to notify RJADAMS-UK.LTD immediately of any unauthorized use of your user name, password or account or any other breach of security. RJADAMS-UK.LTD shall not be liable for any loss that you may incur as a result of someone else using your user name, password or account, either with or without your knowledge. Furthermore, you may be held liable for losses incurred by RJADAMS-UK.LTD as a result of the misuse of your user name, password or account.

19.10 LINKS TO THIRD PARTY SITES. There are links on these Sites that will permit you to travel to other, third-party sites over which RJADAMS-UK.LTD has no control. These links are provided for your convenience only and your use of them is at your own risk. RJADAMS-UK.LTD makes no representations whatsoever about the content of any of these other web sites, or about any of the links contained in the web sites that you may access through these Sites. RJADAMS-UK.LTD does not endorse or accept any responsibility for the content, or use, of any such linked web sites.

19.11 JURISDICTION AND GOVERNING LAW. These Sites are maintained, controlled, operated and administered by RJADAMS-UK.LTD from within the U.K. RJADAMS-UK.LTD makes no representation that the Content or any other materials on these Sites are appropriate for use at locations outside of the UK and access to these Sites from countries where such Content or materials are illegal is prohibited. If you access these Sites from a location outside of the UK. you are responsible for compliance with all local laws. The use of these Sites, the Content or any other materials on these Sites, and these Terms are governed by the laws of the UK, without regard to its conflict of law’s provisions. Any legal proceeding arising out of the use of these Sites, the Content or any other materials on these Sites, or these Terms must be brought in UK and must be brought within one year after the claim or cause of action arises or it is barred. By using this Site, you irrevocably submit to the jurisdiction of UK LAW If for any reason a court of competent jurisdiction finds any provision of these Terms to be unenforceable, that provision will be enforced to the maximum extent permissible so as to affect the intent of these Terms, and the remainder of these Terms will continue in full force and effect.

19.12 CONFIDENTIAL INFORMATION. You may be given access to RJADAMS-UK.LTD confidential information through these Sites or links from this Site. You may not disclose RJADAMS-UK.LTD confidential information to any third party without the written consent of RJADAMS-UK.LTD. You must protect RJADAMS-UK.LTD confidential information with at least the same degree of care that is accorded to your confidential information, but in no event less than reasonable care. RJADAMS-UK.LTD confidential information includes, but is not limited to – all non-public information regarding RJADAMS-UK.LTD its intellectual property or its products, quantity and prices of products purchased, unannounced products, any information marked as “confidential” or “proprietary” or similarly marked, or any information that, if disclosed, might be competitively detrimental to RJADAMS-UK.LTD. You may enter into separate non-disclosure agreements with RJADAMS-UK.LTD governing specific disclosures. To the extent the terms governing a specific disclosure are more restrictive than the terms in this paragraph, the more restrictive terms will control for the specific disclosure.

19.13 EMAILS FROM RJADAMS-UK.LTD. RJADAMS-UK.LTD may from time to time send you email. You acknowledge that such emails are sent with your consent and permission. If you do not wish to receive any promotional email from us, you can follow the opt-out directions set forth in such email.

19.14 ENTIRE AGREEMENT. These Terms represent the entire agreement relating to the use of these Sites. RJADAMS-UK.LTD failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

19.15 INDEMNITY. By using these Sites you agree to indemnify RJADAMS-UK.LTD, and its subsidiaries, partners, affiliates, agents, consultants, sponsors, advertisers and licensors, and their respective officers, directors, employees, shareholders, agents and representatives (collectively, the “Released Parties”), and hold the Released Parties harmless from any and all claims and expenses, including attorneys’ fees, arising from your use of these Sites or the Content or other materials on these Sites, your breach of any term or condition contained in these Terms or any other agreement applicable to any specific functions or areas of these Sites, or your submission of information or materials to RJADAMS-UK.LTD by any means or from any person’s use of any account or password you maintain with RJADAMS-UK.LTD or these Sites, regardless of whether such use is authorized by you. By using these Sites, you are hereby agreeing to release the Released Parties from any and all claims, demands, debts, obligations, damages (actual or consequential), costs, and expenses of any kind or nature whatsoever, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, that you may have against them arising out of or in any way related to such disputes and/or to any products and services obtained or used through these Sites or to any disputes regarding use of ideas and/or related materials submitted to RJADAMS-UK.LTD.
YOU HEREBY AGREE TO WAIVE ALL LAWS THAT MAY LIMIT THE EFFICACY OF SUCH RELEASES. FOR EXAMPLE, YOU SPECIFICALLY AGREE TO WAIVE THE PROVISIONS OF UK, EUROPEAN OR ANY OTHER SUCH LAW “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IS KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”

QUESTIONS OR COMMENTS. If you have any questions or comments about these Terms, please contact us at RJADAMS-UK.LTD .

GDPR Assurance Statement and Privacy Policy

How we store information

RJ Adams UK Ltd takes data protection seriously, our priority is keeping your data safe. We have the appropriate means to store physical and digital data securely. All digitally stored information is held on password protected secure servers. All physical information is held securely. The minimum amount of data is kept as necessary to conduct our business and limit the accessibility of such data to the individuals necessary to be able to conduct such business.

Information we hold about you/your company contacts

We currently hold contact details for various people within your organisation such as Buyers, Account Handlers, Greenkeepers and general contacts. The information held could include such details as company name and address (including site locations), Company Contacts(i.e. sale representatives, accounts, parts, service or greenkeepers), various email addresses as supplied by you or your company representatives, various telephone and fax contact numbers as supplied by you or your company representatives, VAT number (if applicable), Bank Account details (suppliers only) so we can make payments.

How the information is used

Under Articles 13 and 14 of the GDPR you have the right to be informed about how the data we hold is being used. We take your privacy seriously and will only use your information to provide you with information relating to trading with us, such as; order queries/acknowledgements, invoices, statements and occasional emails that are relevant to business transactions.

The information held about your company or company contacts allows us to hold up to date accounts, for delivery purposes, order processing and payment purposes. We never share any of your data with third party companies other than for legitimate reasons, for example a courier needing contact details for delivery. If necessary, we may disclose your details for legal reasons i.e. to fraud prevention agencies, credit check companies, however all information passed on will be conducted within GDPR guidelines and for the purposes of trading.

We will NEVER sell or pass your data to any third party.

To comply with the GDPR regulations we require you to give consent for us to hold your data. Please only reply if you do not consent and would like to opt out of receiving any information from us then contact us and we will remove all data we hold.

Under Article 15 of the GDPR you have the right to request to access the data we hold about you. Please contact us if you would like to request this.